The Serotonin Story

Serotonin is the happy hormone. And that’s what we want people to feel – happy. Everything we do is in the pursuit of the feel-good factor, unlike the big multinational agencies who are driven by profit and self-serving agendas (we know because we’ve worked for them).

We want people to love working here. We want clients to love working with us. We want creatives and suppliers to love collaborating with us. We value trust, relationships, respect, humility, courage, kindness, creativity, humanity and cats and dogs and the beach and rain and wine and cheese. 

Our mission is simply to create work that connects on a human level. Because when you do that, everyone is happy.


About Us

Our mission is simple: to create beautiful, strategic, and results-driven content for your brand. Whether that’s a campaign, social media content, website, or TVC - we’re here to help. We want to make people feel special. From our clients to their customers, to our suppliers and everyone along the journey, everyone should enjoy the Serotonin experience. 

We are a team of experts who understand the needs of a Marketing Manager. Each Serotonin Creative team members has worked in-house on brands, so we understand your role and the pressures you’re under. We work tirelessly to help deliver creative work that smashes KPIs.


The Serotonin Difference

Work that works.

We produce creative content that makes audiences feel something, and do something. We revel in finding emotional connections that shift perceptions and encourage action. We pair strategic insight with fresh creative execution, and we back it all up with smart amplification tactics that make sure your message is heard.  For us it’s not about award submissions or industry recognition, it’s about producing results for you, our client. Your brand’s wellbeing is as important to us as it is to you. 

We’re a team of experts. 

We’re about quality not quantity. We work lean with the best quality talent. We don’t have the overheads of large agencies. You work directly with the experts in their field. It’s a model we love, and our clients love. 

We’ve worked client-side and agency-side, so we know what you need and focus on helping you achieve your KPIs.

We love what we do. 

Every day brings new challenges and new opportunities that our team thrive on. No two days are the same, and no day feels like work. 


Our Team

Nic Harman – Creative Director

Nic has over 25 years working with the big agencies, including Clemenger BBDO, Y&R, Sapient Nitro and McCann Erikson. He’s worked on all the big brands, and he’s a multiple award winner. He’s also an ex-marketing director, so he understands your challenges. Nic knows all the industry secrets, and he knows there’s a simpler, more affordable way to get the results you need. Find Nic on LinkedIn

Courtney Talty – Account Director & Producer

With 12 years’ experience, stretching across the Tasman - Courtney has seen the industry from many sides. Starting her career in post-production and gaining a wealth of knowledge from experience on both agency and client side, she is a driving force when it comes to establishing exceptional client relationships. An experienced Account Director, with a passion for video production and storytelling she prides herself on working to a higher standard than what her clients expect, and it shows in her output. Strategic in thinking and meticulous in delivery, Courtney leads by example and is pivotal in ensuring the best possible creative solutions for the agency’s clients. Find Courtney on LinkedIn

Alicia Marr – Digital Manager

Alicia is a content and digital media powerhouse with proven expertise in eCommerce and Travel environments. Through strong experience in building social media presences to SEO friendly web content at that achieved position 1 or 0, Alicia has an arsenal of digital knowledge at her fingertips. A background in website project management early on in her career laid a foundation for strong technical knowledge when it comes to the implementation of designs and concepts. Alicia has a keen eye for detail and accuracy of information, which has helped to produce flawless content for brands.

With a key focus on keeping the customer at the core of everything she does, Alicia’s work is not only designed to fit the brief but to fit the customer. Find Alicia on LinkedIn


Want to know more?

Contact us today to discuss your creative content and marketing needs or follow Serotonin on LinkedIn to stay up to date on everything that’s happening in our world.